Call Us First
If the price moved at pickup without a reason, the truck came late without a call, something in the yard got damaged, or the bill of sale was filled out wrong, call (352) 290-2082 and say so. Most of these get fixed the same day once the right person hears about it.
What to Tell Us
Give us the date, the car, who you dealt with, what you were told on the phone, and what actually happened. If the dispute is about the car's condition or about a rut the flatbed left in the lawn, photos settle it faster than memory does.
How Fast We Answer
You'll get a call back within one business day confirming we've logged the complaint. We then talk to the driver or the person who quoted it and pull the call recording, and you'll have an answer within five business days.
If it's going to run longer than that, we'll call and tell you why and give you a new date.
If We Can't Settle It
If you're still not satisfied, you can take the matter to the Florida Department of Agriculture and Consumer Services, which handles consumer complaints in the state, or speak with an attorney of your own.